Hi, I’m Deb Helgeson, the founder of Help Desk Next Door.

I started this business because I saw how many older adults in our community were being left behind by technology. From smartphones and tablets to online safety, it can all feel overwhelming—and that’s where I come in.

Think of me as your friendly neighbor who actually enjoys untangling Wi-Fi mysteries and explaining why your phone keeps asking for a password you’ve never heard of.

At Help Desk Next Door, I specialize in:

☕ One-on-one tech support in the comfort of your home—or over a latte at the local coffee shop

💻 Step-by-step training on phones, tablets, and computers (no eye-rolling, no jargon)

🛡️Scam protection and online safety guidance (spoiler: that “Free Cruise” email is never real)

🔄 Ongoing tech support plans for peace of mind

I’ve lived in Rhinelander almost all of my adult life, and I’m proud to call the Wisconsin Northwoods home. Helping my neighbors stay connected—whether to family, friends, or just their Netflix account—is what I love most.

Technology doesn’t have to be intimidating. With patience (and maybe a laugh or two), I’ll help you feel right at home in the digital world.